Refund policy

Refund Policy

Last updated: January 2026

Thank you for your purchase. We want you to be satisfied with your order. Please review our Refund Policy below.


Eligibility for Refunds

To be eligible for a refund, your item must:

  • Be unused and in the same condition that you received it

  • Be in the original packaging

  • Be returned within 14 days of delivery

A receipt or proof of purchase is required to complete your refund.


Non-Refundable Items

The following items are non-refundable:

  • Digital products or downloadable content

  • Gift cards

  • Sale or clearance items

  • Personalized or custom-made products

Please note that we do not offer refunds for buyer’s remorse or incorrect sizing/selection unless the item is defective or damaged.


Damaged or Defective Items

If you receive an item that is damaged or defective, please contact us within 7 days of delivery. Provide your order number and clear photos of the issue so we can resolve it promptly.

Depending on the situation, we may offer a replacement or a full refund.


Refund Process

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 5–10 business days, depending on your bank or payment provider.


Return Shipping

Customers are responsible for return shipping costs unless the item is defective or the return is due to our error.

Shipping costs are non-refundable.


Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item, please contact us with your order details.


Late or Missing Refunds

If you haven’t received a refund yet:

  • Check your bank account again

  • Contact your credit card company or bank

  • Allow additional processing time

If you’ve done all of this and still have not received your refund, please contact us.


Contact Us

If you have any questions about this Refund Policy, please contact us at:

Email: 


Thank you for shopping with us.